Terms and Conditions

 

SHIPPING POLICY:

All products available on our website are shipped within 0 to 5 working days from the date of purchase. The shipping duration is determined by the carrier services.We ensure all shipments are done safely with our multilayer packing and partner courier services within India and abroad.

Smaller Packages: We use Indian postal services.

Larger Packages: We use Safe Express courier services.

We provide door-to-door courier services. In case of minor damages that can be repaired, we do not accept refunds. For major damages or breakage, we will take the product back and either send a replacement or refund the amount as deemed appropriate.

REFUND & EXCHANGE POLICY:

There are no returns or exchanges allowed once the product is sold. Our products are exclusive, hand-carved, and unique pieces that cannot be replicated.